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Heartbleed Security Bug – What You Need To Know

April 9, 2014 in Recent News by RakutenFraud

rakuten fraud heartbleed

The internet is all abuzz today, with news of a *MAJOR* security problem at many websites. The problem has been dubbed “Heartbleed” and is a security flaw in OpenSSL. How might this affect you? Check out this article from CNN that explains that:

The Heartbleed Security Flaw That Affects Most Of The Internet

Now that you know how it might affect you, what should you do? Check out this article from CNET that explains the steps you should take to protect yourself:

How To Protect Yourself From The “Heartbleed” Bug

Everything you could possibly want or need to know about the Heartbleed Bug:

How do you feel about this recent announcement? How will it affect how you interact with websites?



Are There Still No Changes At Rakuten?

February 14, 2014 in Recent News by RakutenFraud

Recent comments on this site have me wondering: are there still no changes at Rakuten?

Comments February 2014


It has been a bit quiet around here and in the thread on slickdeals, but I wonder if that’s because less people are shopping at Rakuten.

The comments left on this page this week lead me to believe the fraud is still quite prevalent.

Sorry Rakuten – $10 Won’t Entice Me Back!

December 6, 2013 in Recent News by RakutenFraud

First of all – I don’t have the slightest idea how I even got this email. I’ve unsubscribed from Rakuten’s emails on all accounts I’ve ordered with. I never even ordered with this email account!

In any case: Sorry Rakuten! You will NOT buy me back with $10. It’s NOT worth the credit hassles that will follow.

rakuten 10 dollars NO

Rakuten’s Name Still Tarnished

October 30, 2013 in Recent News by RakutenFraud

Rakuten still hasn’t done enough (anything??) to assure folks it’s safe to shop at their site. Is Rakuten A Reliable Website?

This talk, while not much, still shows a hesitation to shop there. I agree with them at this point.

Broad Assumption By A SlickDeals User

October 26, 2013 in Recent News by RakutenFraud

A rather broad – and quite false – assumption popped up in this thread on SlickDeals this week.

broad assumption on SD


If you can’t view the image above, user shakazoid stated the following:

“Rakuten is a reputable website that used to be called Some folks are apprehensive about buyting there due to this thread but based on this other fraud thread it seems like the issue was never a Rakuten problem but a wbshop issue. As a matter of fact i still have about $38 worth of points from 10 yrs ago still valid on their website that I had forgotten about. So folks the site is safe and valid.”

Really? It’s absolutely due to wbshop’s fraud? I don’t think so. I’ve never shopped on wbshop and I’m certain I’m not alone. I’ve lost two cards to the fraud at Rakuten. The first was a brand new card with the very FIRST PURCHASE made at Rakuten. Less than a week later, the fraudulent charges hit. There seem to be many different ways this fraud occurs, but mine was an Ebay triangulation scam. Someone purchased an expensive item on Ebay, and my credit card/billing address were used to drop-ship this item from the retailer to the buyer. *I* spotted the charge –  not Amex. I’m not happy with Amex for approving such an expensive item to be shipped to a third party address. The billing address was mine, but the seller used their own email address. The police were never able to track this past Ebay and I never did find out if the buyer was out the money/item. I am quite disturbed that my contact information was sent to a random stranger. Then again, I have HER information as Amex happily provided a copy of the order to me.

To shakazoid: it’s fine if you’ve never had problems buying at Rakuten, but don’t assume there is no fraud at all there. Well over 300 slickdeals users alone report fraud at that site. Yes, some of these users may have also shopped at wbshop, but that alone does not excuse Rakuten from any responsibility in this rampant fraud issue.

To Mr. Bernard Luthi: do you have any updates on your fraud investigation? It has been a while since anyone has heard any updates and too many of us still refuse to shop at Rakuten.