Consumerist.com has received a statement from Rakuten! Here is an excerpt from the statement:
“We take reports of this nature very seriously and have investigated these reports in great depth. We have conducted our own internal investigation, hired a specialist in credit card processing, and hired a leading third-party technical forensics company. To date, neither we nor our hired experts have been unable to identify any breach of our systems that would explain any of these reports. We are nonetheless continuing to investigate the matter and will promptly take steps to rectify any concerns we uncover.”
Read the full statement here:
Consumerist.com Rakuten Statement
I’m just not buying it! Are you? There are still folks on slickdeals reporting fraud as recently as today. I don’t understand how they haven’t found ANYTHING wrong, especially considering how rampant the fraudulent charges have become. This will be very interesting to follow.
Your thoughts on this development?