New Option To Contact Rakuten

We now have a form you can fill out that will send all of the requested information to Rakuten’s dedicated help email address.

Click here to contact

You have every right to be upset with – and every right to never shop there again if that is your decision; however, we all have an obligation to provide with any information that may help them prevent future credit card fraud. You aren’t providing this information to help yourself – you are providing it to help other consumers have a better shopping experience on Please take a few minutes to respond to the questionnaire. Thank you.